Privacy Policy

This Privacy Policy explains how Prime Group Direct ("we", "us") collects, uses and protects personal data when you visit this website, contact us by email, or interact with marketing campaigns we operate on behalf of our clients.

1. Data we collect

• Contact data you provide voluntarily by email, such as your name, email address, company and the content of your message.
• Technical data automatically generated when you load this site, such as IP address, browser type and pages viewed.
• Advertising and campaign data such as ad impressions, clicks and aggregated conversion events, when you interact with campaigns we manage.

We do not knowingly collect data from children under 13, and we do not collect sensitive categories of personal data.

2. How we use data

• To reply to your enquiries and provide our services.
• To plan, deliver, measure and improve marketing campaigns.
• To keep the website secure and to prevent abuse.
• To meet legal, tax and accounting obligations.

3. Legal basis

We process personal data on the basis of your consent (for marketing communications), the performance of a contract (for client work), and our legitimate interest in operating and securing our business. You may withdraw consent at any time.

4. Advertising platforms

We work with advertising platforms including Meta (Facebook and Instagram) and Google. These platforms may set cookies or use pixels to measure campaign performance. Their processing is governed by their own policies. You can control ad personalization in your account settings on each platform.

5. Sharing

We do not sell personal data. We share data only with service providers that help us operate (for example email, hosting and analytics providers), with our clients where we act on their behalf, or where required by law.

6. Retention

We keep personal data only as long as necessary for the purposes described above, typically no longer than 24 months after our last interaction, unless a longer period is required by law.

7. Your rights

You may request access to, correction of, or deletion of your personal data, object to processing, or request a copy of your data in a portable format. To exercise any right, email teodorodejesus1@primegroupedu.com with the subject "Privacy request". We respond within 30 days.

8. Data deletion

To have your data deleted from our systems, send an email to teodorodejesus1@primegroupedu.com with the subject "Delete my data" and the email address or identifier you used. We confirm deletion in writing once completed.

9. Security

We apply reasonable technical and organizational measures, including access controls and encrypted transport, to protect personal data against loss or unauthorized access.

10. Changes

We may update this policy. The date at the top of this page reflects the most recent revision. Material changes will be highlighted on this page.

11. Contact

Questions about this policy: teodorodejesus1@primegroupedu.com