Privacy Policy

This policy explains how Prime Group handles personal information in connection with this website and our digital education services.

1. Information we collect

• Contact details you provide, such as name and email address.
• Mobile phone number, when provided to receive the link to your material by SMS.
• Order information needed to deliver your material.
• Messages you send us by email.
• Basic technical data (such as IP address and browser type) needed to operate and secure the site.

2. How we use it

• To provide and deliver the digital material you requested.
• To reply to your questions and provide support.
• To keep the website secure and working.
• To comply with legal obligations.

3. Phone numbers and SMS

Your phone number is used only to send you an SMS containing the link to your material and to handle related support. We do not use it for advertising or prospecting.

To deliver messages, your phone number and message content are processed by our messaging provider, Twilio. This sharing is limited to what is strictly necessary to deliver the message.

Phone numbers and SMS consent data are not sold, and are not shared with third parties or affiliates for their marketing or promotional purposes.

4. Service providers

We use service providers for hosting and SMS delivery (Twilio). They process information on our behalf only to provide their services. Some providers may process data outside your country.

5. Retention

We keep information only as long as needed for the purposes above and to meet legal obligations.

6. Your rights

Depending on where you live, you may request access, correction or deletion of your information, or withdraw consent. Contact us at the email below.

7. Children

Our services are not directed to children under 13, and we do not knowingly collect their personal information.

8. Cookies

See our Cookie Policy.

9. Changes

We may update this policy and will revise the date above when we do.

10. Contact

Prime Group — teodorodejesus1@primegroupedu.com